If I don't keep in touch with my Sellers I won't know how they are feeling, if things change or alter in their lives or if they have questions. How can I provide relevant advice to someone if I don't know those things. I want my Sellers to stay updated on the market and I want them to know I am on their side.
I think it's important to ask my Clients how they like to keep in touch and how often. We've had pilots that just want a text or email every 10 days, some people like a phone call every Wednesday and others just want to know when an offer is brewing.
You hire a REALTOR and so setting an expectation for communication is more than appropriate. I said this businesses about relationships and one of the important qualities of that relationship is trust. If this person is advising you on the market, negotiations and the process for selling your biggest asset than trust is paramount. You can't build trust without communication.
I think it's important to be open and honest. We often hold our cards close in fear of giving something away (whatever that may be) but I think in the end sharing a bit about ourselves will often getting us further ahead even if it means being a bit more vulnerable. If you are confused about something in the process of selling your house, ask. If you don't feel your needs are being understood, say so. I can only speak for our Group when I say I know we want our Clients to be happy. I want working together to be a good experience for both of us.
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